07/08/2026 New research on healthcare use after social prescribing

A new paper from The University of Manchester looks at how healthcare use and costs changed for patients who were referred to Social Prescribing Link Workers around the time of the COVID-19 pandemic (2019-2022). 

The authors conclude: “Referrals to social prescribing have impacted patients’ healthcare use with evidence of directing patients away from general practitioner appointments in the longer term...The scheme has been successful in delivering a universal personalised care model.” 

Fall in healthcare use after one year

The data compares healthcare use and costs six months before a referral and six months after; and one year before a social prescribing referral and one year after. It focuses on 168,699 patients who were referred to social prescribing between July 2019 and April 2022. 

The raw data shows an overall rise in healthcare use in the six months after a referral to social prescribing, compared to six months before; but an overall fall in healthcare use and costs one year after a referral compared to one year before: 

“People referred to social prescribing had, on average, 9·9 contacts with primary and secondary care in the 6 months leading up to their referral and slightly more (10.3) contacts in the 6 months following referral.

“They had fewer (17·8) contacts in the year following referral compared to the average of 19·1 contacts in the year leading up to referral. In contrast, non-referred patients had fewer contacts in the 6 months after their matched patients’ referral dates than they did in the 6 months before (7·9 versus 9·6 contacts) and more contacts in the year after compared to the year before (17·0 versus 15·4 contacts).”
Quoted from study: Changes in healthcare use and cost associated with referrals to social prescribing link workers in England: a matched case–control cohort study

Comparing with matched case-control cohort

As part of the study, the authors compared patients referred to social prescribing with those not referred, matching patients through a range of metrics (including conditions, previous healthcare usage and demographics).  

This model suggests higher healthcare use among patients referred to social prescribing than among those not referred after six months, but lower numbers of general practitioner appointments after one year. 

While the authors matched for various factors in patients' lives, they state that: ‘As social prescribing aims to address complex social needs, there are likely to be additional unmeasured differences between these patient groups.’ 

Patients referred to social prescribing are likely to be referred for a reason - for example, because they are facing urgent problems related to housing, debt, financial issues, bereavement, a relationship breakdown or an escalation in loneliness and isolation. These problems may affect the patient's health and wellbeing and mean that, understandably, their likely healthcare use is higher in the short term, compared to those who are not facing equivalent challenges.   

However, as the authors acknowledge, it is positive that the healthcare usage then lower for the group referred to social prescribing after 12 months, suggesting that social prescribing may be effective in “enabling patients to address non-medical needs, stabilise their use of healthcare services, and seek support from appropriate community resources rather than continued clinical care." 

One limitation of the study is that the data tracks "referrals" rather than interventions. As the authors state, the record of a referral “does not indicate take-up, fidelity, or a patient’s readiness to engage. This is not recorded in CPRD; this means our results can only be interpreted as referrals to social prescribing, not engagement.”  From this data alone, it is impossible to unpick what level of social prescribing support, if any, people who were referred actually received. 

Link to study

How this builds on previous studies

Previous studies have demonstrated the positive impact that social prescribing has on wellbeing outcomes, with one recent study suggesting that it has a social value of £9 for every £1 invested, based on an analysis of Wellbeing-Adjusted Life Years. 

Several other studies, including by NASP, have associated social prescribing with a fall in healthcare use and costs - particularly for patients who frequently access health services. 

The new paper is a valuable, large-scale attempt to investigate the actual impact of social prescribing, matching patients referred and not referred by demographics.  

Some of the findings are at odds with previous findings, possibly due to the methodology of comparing differences between samples rather than tracking healthcare usage for individuals over time. The paper demonstrates the need for more research, to further unpick the difference that social prescribing makes in practice to people with similar demographics and which can examine individualised effects that may affect their health and wellbeing. 

*based on data from Table 2 of the report 

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